Nikon EN-EL15 Battery Recall

by on April 25, 2012

in Nikon

Nikon EN-EL15

Nikon is recalling some EN-EL15 batteries (with specific serial numbers noted below).  The Nikon EN-EL15 battery is used in the Nikon D7000, D800, D800E and Nikon 1 V1 cameras.

Affected serial numbers are identifiable as follows:

  1. Locate the lot number for your EN-EL15 battery. Lot numbers are alphanumeric characters printed at the bottom of the name plate on the bottom of the battery as shown below.

    Image

  2. Check the 9th digit of the lot number as indicated below.

     

    Image

- If the 9th digit of the EN-EL15 battery lot number is E or F then the battery needs to be replaced as it may be affected by this issue.

- If the 9th digit of the EN-EL15 battery lot number is A, B, C, D, G or any subsequent letter in the alphabet then the battery is safe to use.

This issue does not apply to EN-EL15 batteries supplied with the D7000 and Nikon 1 V1 purchased before February 29, 2012 or to batteries purchased individually before February 29, 2012.

[Nikon Europe via Nikon Rumors]

email

 

{ 2 comments }

1 ray trapnell May 15, 2012 at 2:55 pm

hi .. err .. sorry for being thick.. I have a battery with teh offending 9th digit E

so what do i do now ? I doubt I have a receipt .. it may or may not be the one that came with the camera or the extra one I purchased ?

how do i get a replacement – I can t afford to be without a spare …

2 Eric Reagan May 16, 2012 at 10:32 am

If you’re in the US. Here’s the procedure:

2.) If your EN-EL15 battery pack is affected

Immediately remove the battery from your camera or camera bag, but please do not dispose of it.
Complete the Nikon’s online EN-EL15 battery exchange form by clicking the button below.
Once your request is processed Nikon will send a confirmation email.
On the day of your battery exchange, UPS will contact you by phone and email notifying you of the delivery.
A UPS courier will then deliver your new battery pack(s) AND collect the recalled battery pack(s).
Someone needs to be present for this exchange. If you need to make special arrangements, please contact UPS.

Contact Nikon here: http://www.nikonusa.com/Service-And-Support/Service-Advisories/h0ndzaip/EN-EL15-Battery-Recall-Service-Advisory.html

Contact info for Nikon UK replacements is here: https://nikoneurope-en.custhelp.com/app/answers/detail/a_id/52326

Comments are closed on this post, but you can carry on the conversation in the Photography Bay Forum.

{ 2 trackbacks }

Previous post:

Next post: