Confessions of a Ritz Camera Salesperson

The Consumerist has an interesting post, which details 10 Confessions of a Ritz Camera Salesperson.  The most alarming “confession” was the practice of selling demo cameras as new:

Demo Cameras- We sell them to you and you don’t even know it. Everyone’s grubby hands have probably been on your camera. It’s probably been dropped at some point, not to mention the boxes we get shipments in from UPS look like they’ve been kicked all the way from the home office to our store. We sell demo cameras at no discount, we just clean them up and put them in a box. Then we are told to lie to you and tell you it’s brand new.

I really hope this is not a company practice; however, it is disturbing regardless of how widespread it is.  What kind of experiences have you had with Ritz?  Any other salespersons or representives from Ritz care to chime in on this one?