Canon USA has issued a product advisory for the Canon 1D X Mark II. In a specific set of circumstances, certain SanDisk CFast 2.0 cards can cause corrupted images with the Canon 1D X Mark II. [Read more…]
See the complete product advisory below, including instructions for identifying whether it affects your own equipment. [Read more…]
Following the recent forum posting by a moderator in Canon’s official forums, Canon has issued a product advisory concerning the slow AF speed for the 5D Mark III and 1D X when using a Speedlite AF assist beam.
Firmware updates to address this issue are expected for the 5D Mark III and 1D X in April 2013 and May 2013, respectively.
The full product advisory from Canon is reproduced below. [Read more…]
Canon has issued a product advisory for the Canon 6D relating to the inability for movies shot on the 6D to playback on YouTube. This appears to be aimed at users who pull a card out of their camera and upload directly to YouTube.
The fix (for now) is to save the file via ImageBrowser EX and then upload to YouTube. If you already go through an editing and exporting process for your HDSLR videos, then you don’t need to worry about this problem.
More details in the full product advisory below. [Read more…]
Canon 1D X units with the sixth digit from the left in the body number is 4 or 5 may be affected. Canon recommends overwriting the firmware with the latest copy available. More details in the full product advisory below. [Read more…]
Canon issued a product advisory for the new EF 40mm f/2.8 STM lens. The AF may stop working when enough pressure is applied to the lens barrel while attached to a camera.
The current fix is to remove the lens and reattach it. A firmware update should be available soon to fix the problem altogether.
I haven’t experienced this problem yet.
You can read the full product advisory below. [Read more…]
Earlier this month, Canon issued a product advisory on the Rebel T4i for an error in the firmware. Two days after the issuance of that advisory, Canon issued another product advisory for the Rebel T4i with regard to the presence of zinc bis in the rubber grip.
In short, this substance may cause the rubber grips to turn white and could potentially lead to skin allergies or irritation. The lot affected can be identified by looking at the serial number. If the sixth digit is “1” then your camera could be affected.
Specific details in the full product advisory below. [Read more…]