product advisory

Canon 1D X

Canon USA has issued a product advisory for the Canon 1D X and 1D C cameras due to wear caused by insufficient lubrication. The wear can result in AF failures and blurry images in the viewfinder.

Read the full product advisory from Canon below. [click to continue…]

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Canon-5D-Mark-III

Following the recent forum posting by a moderator in Canon’s official forums, Canon has issued a product advisory concerning the slow AF speed for the 5D Mark III and 1D X when using a Speedlite AF assist beam.

Firmware updates to address this issue are expected for the 5D Mark III and 1D X in April 2013 and May 2013, respectively.

The full product advisory from Canon is reproduced below. [click to continue…]

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Canon has issued a product advisory for the Canon 6D relating to the inability for movies shot on the 6D to playback on YouTube. This appears to be aimed at users who pull a card out of their camera and upload directly to YouTube.

The fix (for now) is to save the file via ImageBrowser EX and then upload to YouTube. If you already go through an editing and exporting process for your HDSLR videos, then you don’t need to worry about this problem.

More details in the full product advisory below. [click to continue…]

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Some Canon 1D X units are not able to focus at f/8 aperture with lens/extender combos even after the latest firmware update. Canon has issued a service notice for affected units.

Canon 1D X units with the sixth digit from the left in the body number is 4 or 5 may be affected. Canon recommends overwriting the firmware with the latest copy available. More details in the full product advisory below. [click to continue…]

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Canon EF 40mm STM

Canon issued a product advisory for the new EF 40mm f/2.8 STM lens.  The AF may stop working when enough pressure is applied to the lens barrel while attached to a camera.

The current fix is to remove the lens and reattach it.  A firmware update should be available soon to fix the problem altogether.

I haven’t experienced this problem yet.

You can read the full product advisory below. [click to continue…]

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Rebel T4i Rubber Grip Defect

Earlier this month, Canon issued a product advisory on the Rebel T4i for an error in the firmware.  Two days after the issuance of that advisory, Canon issued another product advisory for the Rebel T4i with regard to the presence of zinc bis in the rubber grip.

In short, this substance may cause the rubber grips to turn white and could potentially lead to skin allergies or irritation.  The lot affected can be identified by looking at the serial number.  If the sixth digit is “1″ then your camera could be affected.

Specific details in the full product advisory below. [click to continue…]

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