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New Drobo 4
March 28, 2014
4:12 pm
RobertR
New Member
Forum Posts: 1
Member Since:
March 28, 2014
Offline

Regarding Drobo 4.  I have used a few Drobo boxes in the past.  I started having trouble with two units where one bay went dead in each box.  I contacted Drobo to get it fixed.  What a shock.  The warranty on both units had just run out.  When I contacted Drobo Service they seamed very hesitant to help me address the problem.  So I said let me send you the Drobo's and fix them.  The price Drobo quoted to trouble shoot and fix each unit was 60% of the cost to buy a brand new unit.

 

No way can I trust this kind of product support.

Caveat emptorCry

 

 

 

 

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