Nikon D600 Service Advisory

Nikon D600

Nikon has finally issued a service advisory for the Nikon D600 with regard to the dust accumulation on the sensor. Those hoping for a fix for the abnormal amount of dust and debris on the D600 sensor, however, will be disappointed to learn that Nikon essentially says that this is perfectly normal behavior “generally attributed to the natural accumulation of dust.”

The solution?

Have the D600 serviced by a Nikon service center.

The full service advisory is reproduced below.

Nikon D600 Service Advisory

To users of the D600 digital SLR camera

Answer ID 18180 | Published 02/20/2013 03:30 PM | Updated 02/22/2013 06:48 AM

Thank you for choosing Nikon for your photographic needs.

Some D600 users have reported the appearance of random spots on their images which is generally attributed to the natural accumulation of dust.
While understanding that dust will occur over time, and steps may be taken to reduce the occurrence, the complete elimination of these dust spots may sometimes be difficult.

It has come to our attention that, in some rare cases, they may be reflected noticeably in images and removal may be difficult using normal measures. Therefore, Nikon is informing users of a service to reduce this issue.

Resolution

As a first step, please follow the guidance from the D600 User’s Manual (pages 301-305) related to the¬†Clean Image Sensor¬†function and manual cleaning using a blower bulb.

If these measures do not remove all dust particles and you are still experiencing problems, then please consult your nearest Nikon service center. The technicians will examine the camera thoroughly, and service it as needed.

Requesting service

See the following for instructions on requesting service by a Nikon service center.

http://www.nikonusa.com/en/Service-And-Support/Service-And-Repair.page

Please direct inquiries regarding this matter to your nearest Nikon service center.

We hope that you will continue to choose Nikon for your photographic needs.

 

Comments

  1. Ed Brooks says

    It’s really unfortunate that this is an issue. Recently, a friend gave me two beautiful professional Nikon autofocus lenses. I thought of getting a D600 and building another system. [Currently, I have Canon equipment.] Because of this dust issue, I won’t be buying a D600. I will buy a used D700 so I can try these lenses – evaluate – then decide weather or not to purchase more Nikon equipment.

  2. Celso Brando says

    Dear Sir :

    I am very dasapoited to know that Nikon is working and releasing many new cameras and
    cannot solve the D 600 dust problems. Why this not appear in other models, D 800, D4,
    D 700 ? I would like to have a explanation about it.
    Sincerely Yours,
    Celso Brando

  3. Walter Pereyma says

    I was going to purchase a D600 until I saw numerous comments on the web regarding the dust issue. I am glad I did not buy the camera especially the way Nikon is treating this issue. Such a disappointment.